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Efficient training & onboarding for clinical staff
How Barwon Health (hospital group in Victoria (Australia) covering 21 sites and providing acute care, primary care and mental health services) improved their training and onboarding for clinical staff with SOPHIA.
Client Review
"SOPHIA allows staff to have something to refer to, so it allows us to be more savvy with our budget in orientating and inducting staff."
Director of Access & Resource
Challenges
Onboarding new interns and registrars every three months was time-consuming and inefficient for both consultants and new joiners, and the lack of consistency and efficiency caused delays and errors.
Solution
• Onboarding orientation – checklists and SOPs for new joiners to enable them to independently complete key parts of their onboarding before their first day • Access to training material and quick reference guides through their mobile devices
The Results:
• Reduced training burden for consultants, achieving a 70% decrease in training time for new registrars
• Improved staff experience by having easier access to onboarding materials
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